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Contact Information
Address
SLATURA WOOD LTD
123 Design Street
London EC1A 1BB
United Kingdom
Opening Hours
Monday - Friday: 9:00am - 5:00pm
Saturday - Sunday: Closed
Delivery Information
Free Standard Delivery: All UK orders over £80
Express Delivery: £15 (2-4 business days)
EU & International: From £25
Returns & Exchanges
We want you to love your purchase. If you are not completely satisfied, return unused items within 30 days for a full refund. Contact us at contact@slaturawood.co.uk to start your return.
Frequently Asked Questions
We deliver throughout the United Kingdom and to most European countries. Delivery is free for all orders over £80 in the UK. For other countries, delivery charges are calculated at checkout.
We offer a 30-day returns policy on all unused items in their original packaging. Simply contact us to initiate a return, and we will provide you with a prepaid shipping label. Refunds are processed within 5-7 business days after receiving the item.
Standard delivery takes 5-10 business days. Express delivery (£15) delivers within 2-4 business days. All orders are dispatched from our warehouse in the UK.
Our wood products are finished with natural oils that protect and enhance the grain. Dust regularly with a soft cloth. For deeper cleaning, use a damp cloth and dry immediately. Avoid direct sunlight and heat sources. We recommend re-oiling annually with our Wood Care Kit.
Our wall panels come with comprehensive installation guides and all necessary hardware. For professional installation, we work with certified installers in major UK cities. Contact us for a quote.
Product Care Guide
Our products are designed to last. With proper care, they will become even more beautiful over time.
Wood Products
- - Dust regularly with a soft, dry cloth
- - Avoid direct sunlight and heat sources
- - Clean with a slightly damp cloth if necessary
- - Re-oil annually for best results
Ceramic & Glass
- - Hand wash with mild soap
- - Avoid extreme temperature changes
- - Handle with care - each piece is unique
- - Use felt pads on surfaces